Manage all aspects of your business
with a modern pet care management system
Easy to learn
Intuitively designed so that it's easy - you don't need to be a geek to learn and use the platform!
Multi-Device
Works on mobiles, tablets and PC's - no need for you to install software, maintain or backup data.
Fully Automated
Our fully automated processes like invoicing eliminate wasted time and errors
Ongoing Commitment
We are continuously working on and testing new innovations! Upgrade to our modern system today and we guarantee you will immediately save wasted time and money
Numerous Benefits
Comprehensive functionality spanning the range of administrative tasks across your service
Maximize Occupancy
Use our CRM system to track, manage and convert leads and enquiries for your service or chain
Website Enquiries
Automatically capture enquiries from your website or if you don't have one, we can provide a free webpage
Measure Conversion Rates
Measure conversion rates between enquiries, waitlists and bookings and compare marketing effectiveness across your entire chain
Template emails
Define template emails with optional pre-set attachments for different stages of the process make it easy to respond to customers
Online Bookings
Take booking requests online from your own website using your own brand with our easy to install widget, or use our booking page with your logo
Recurring Bookings
Classify and manage different booking types and contracts including casual one off and regular recurring bookings
Booking Patterns
Our pattern engine allows you to book alternating bookings or bookings every second or third week as required
Cost Estimates
Immediately see the weekly cost estimate as you create the booking or add in extra fees
Automated Invoicing
In addition to the manually instantly invoicing customers, you can setup a schedule that creates and sends regular invoices automatically
Split Bills
Automatically split the payments of an invoice to two different owners if required
Holiday Management
Only charge for the days you deliver service, or charge a discounted rate for no-shows as you see fit
Ad-hoc invoicing
Create one off ad-hoc invoices for services, treats, toys and other mechanise or services as required
Late Fees
Charge owners for late pickup, or even after hours pickup with lots of options to configure and round the charges how you want
Accept Bonds
Accept bonds in case of damages, bites or if the client refuses to pay. Pet Manager can hold and help you manages the bond process
Online Spreadsheet
Enjoy an easy to use spreadsheet for rostering staff onto different tasks and tracking which and how many pets are on site at all times
Roster Scheduler
An additional visual roster scheduler allows you to easily drag, drop, delete and apply additional staffing to your roster
Staff Sign In
Staff can use the mobile app to sign in and out of work and track their hours
Reporting and Payroll
Integration with numerous payroll systems allows you to track and manage staffing costs and handle the payroll easily
Automated Enquiries
Capture new enquiries via the web with automatic responses that you control going back to prospective customer
Automated Bookings
Allow customers to automatically book in themselves via your own website or a booking page we can provide you for free
Automated Waitlists
Full up with a waitlist? Automatically check in with prospective customers with our automated waitlist features
Reminders
Includes of administrative reminders like vaccine / immunization reminders, overdue invoices and other alerts to keep your business running smoothly
Electronic Check In
Owners can self-check in (and out) their pets electronically when they come in the door using our mobile/tablet app
Automated Payments
Automatic integration using Xero can read payments made into your bank account and automatically reconcile them with customers invoices
Bulk Upload Payments
Don't have Xero? no problem - you can easily bulk upload payments using a file from your bank and our system will reconcile them for you
Comprehensive Reporting
Aged debtors, service account balance, dashboards, and pivot tables with drag and drop reporting allow you to manage your finances easily and at a glance
Imagine working on your business not in it
Automate the administration and get a management overview so you can focus on the things you love whilst using Pet Manager to both streamline and grow your business.
Simple Pricing
Try our system with a 100% satisfaction money back guarantee, and get great discounts for an annual commitment
Free
For small operators or charities
- Only 1 staff user
- 500 customer accounts
- Manual invoicing
- Manual payments
- Marketing system
- Online registrations
Professional
Our most popular plan
- Up to 5 Operators
- Unlimited customers and pets
- Automated invoicing
- Payment uploading
- Staff rosters
- Staff HR system
- Custom pet fields
- Electronic check in/out
Enterprise
For chains and slick operators
- Xero integration
- Staff sign in/out
- Custom HR staff fields
- Smart automations
- Enterprise reporting
- Chain access
Free
For small operators or charities
- Only 1 staff user
- 500 customer accounts
- Manual invoicing
- Manual payments
- Marketing system
- Online registrations
Professional
Our most popular plan
- Up to 5 Operators
- Unlimited customers and pets
- Automated invoicing
- Payment uploading
- Staff rosters
- Staff HR system
- Custom pet fields
- Electronic check in/out
Enterprise
For chains and slick operators
- Xero integration
- Staff sign in/out
- Custom HR staff fields
- Smart automations
- Enterprise reporting
- Chain access
Comprehensive Reporting
Customizable pet and owner reports including calendars, pet listings, bookings, owner information and audit trails. Each report has various parameters you can use to add or remove fields, change sort orders and more
A variety of checklist reports including paper sign in sheets (if you are old school..), checklists for business operations which you can customize and sort, as well as feeding charts. Copy and paste your data into excel or google sheets!
Aged debtors, service account balance, revenue, enquiry conversions, discounts, fees, dashboards and pivot tables with drag and drop reporting allow you to manage your finances easily and at a glance. Integrate with xero or payment files from your bank to handle automatic payment processing
Access security, customizable staff information reports, leave, employment details all at the touch of a button. Allow staff to request leave online and store and report on key HR information for your team including performance reviews and more
Our proven technology has helped over 1000 services including chains manage their operations
